Return Policy
I offer all of my customers a full refund if they are not entirely satisfied with an item, with the exception of Custom Orders that have been created to the customer's specific requirements.
If your purchase is faulty a replacement or full refund (including return postage) will be offered upon return of the item. I abide by the UK Distance Selling Regulations entitling you to change your mind and return your item within 30 days of receipt. In this case a full refund will be issued less shipping; return shipping cost must be covered by the customer.
Items should be returned in the condition they were received and in their original packaging. Please contact me before returning an item.
If your purchase is faulty a replacement or full refund (including return postage) will be offered upon return of the item. I abide by the UK Distance Selling Regulations entitling you to change your mind and return your item within 30 days of receipt. In this case a full refund will be issued less shipping; return shipping cost must be covered by the customer.
Items should be returned in the condition they were received and in their original packaging. Please contact me before returning an item.